Extra frills at a no-frills price
For an affordable hotel at Gatwick airport, you won't believe just how much is on offer at the Holiday Inn Express Crawley. From the friendly, comfortable atmosphere and the variety of rooms on offer, to the free, on-site parking and free hot breakfast, this is a hotel with frills at a no-frills price!
Little extras at little expense
You'll probably want to spend as little time at the airport as you possibly can, but still not be stranded in the middle of nowhere. Well, the Holiday Inn Express has the solution: it's just a short walk away from Crawley town centre, with plenty of shops and restaurants to keep you occupied. Still, on the morning of your flight, it's only a quick bus or train ride to the airport.
On the same site as the hotel is a Harvester pub offering dinner and drinks, while the hotel itself has a small bar and a morning breakfast buffet. All the rooms have a TV, hot drinks and wifi available. If you find yourself too comfortable in your room to head out to dinner, the hotel even offers local takeaway menus you can use to order food up to your room. You'll find everything you need, but you won't have to pay for anything you don't. The perfect option for the budget traveller who still appreciates the little things.
We recommend the Holiday Inn Express for:
Great value - For a budget-hotel price, you get a great-quality hotel with comfortable rooms. You also get a free breakfast and free, on-site parking.
A great night's sleep - The hotel has large, modern beds, with air conditioning and even a choice of pillows.
Explorers - The Holiday-Inn Express Gatwick is just a short walk away from all the shops, bars and clubs of Crawley town centre, so you won't be stranded at the hotel.
Everything was as expected, comfortable and clean, service was great.
Mrs Relf (Holiday Inn Express)
Nice hotel good breakfast
Mr Blake (Holiday Inn Express)
Everything was well managed in terms of our airport hotel. The information got us there, the hotel was good and we even had time for breakfast, noting the hotel allowed a grab and go breakfast. However on the return, we realised we had given the wrong date for collecting our car. We were returning a day earlier. We tried to call, as per the booking information, but the telephone numbers were either unavailable or unanswered. We tried the online chat, but despite it being within the published opening hours, the service was unavailable and it said it was closed. I finally managed to contact someone on the on line chat, but they also were unable to contact the parking site by phone and they were unable to inform them by email or amend the booking.
Ms Rodgers (Holiday Inn Express)
Everything OK
Mr Knight (Holiday Inn Express)
Dear Mathew, we were very pleased with your hotel, the rooms & the staff were very obliging on our arrival & assured us a very early breakfast would not be a problem; & it wasn’t, so in all fairness 10 /10 is mine & my friends score as I took the risk of booking it & everyone was happy. The reason I’ve scored 5 is to get your attention, as you may like to take up our complaint with your purple parking partners as indeed, being a businessman for many years I take very seriously being let down by the chain because it can tip the scales of further business. Briefly; My friend kindly provided his car for the four of us on this trip to Switzerland. Having used purple parking before, we were confident the system works very well, which it did on the outward drop off & transfer to Gatwick: no problem. Our return flight 26th feb was 9.35pm Basle arriving Gatwick, then purple parking around 11.15. The following complaint by my friend Michael Mumford who’s car we were in was so disappointed he emailed them personally as follows. Hi, I would like to complain about the service received on Saturday 26th February when we collected our car at Gatwick and request a refund of the cost incurred. We arrived at Purple Parking around 11.15pm after a very early start that day getting up at 4am. All of the customers arriving at the same time as us collected their keys immediately. We were told to wait in reception as they were just getting the car ready. The man suggested it could take 5 minutes but didn't explain why this was the case. After around 15 minutes there was no update or apology. I asked why there was a delay and the man confirmed that an error had been made and that there were around 20 cars parked behind mine which all needed moving. We then waited at least another 10 minutes, again no apology or update. The driver finally brought the car to the front and just handed me the keys with no apology from anyone, even from the office staff who confirmed my car was ready. We must have been there at least 30 minutes which was unacceptable, especially as we had miles to drive home. For something which should have been very simple it left us feeling very frustrated and disappointed with the service. I look forward to hearing from you. Dave Savage here again Mathew: I also felt bad & especially for him as we had been up since 4am that morning & im not on his insurance, plus we had 2 family members; 17 & 21 & frankly up against tiredness etc which is not good. He & we were very patient & kept our cool throughout without any poor comments or impatience, & we would have accepted that along with a sincere apology & safe journey Sir !! Any comment would be appreciated Mathew as I thought you should know. Best regards, Dave Savage-Mady (0791947863)
Mr Savage-Mady (Holiday Inn Express)
Our customers rated Holiday Inn Express on average 8/10 (122 reviews). Read Holiday Inn Express reviews.
Modern and spacious rooms with black-out shades, en-suite bathroom, free wifi and breakfast included.
Getting to the airport from the hotel
It takes 10 minutes to reach the South Terminal and 15 minutes to reach the North Terminal. A public bus runs to and from the South Terminal every 20 minutes and costs £2.20 per adult each way.
If you're flying from the North Terminal, catch the bus to the South Terminal then take the free monorail. The monorail runs every 3 minutes and takes about 2.
If you would rather get a taxi, a standard car costs about £12 each way.
Driving instructions and a postcode for satnavs will be on your booking confirmation.
Check in from 2pm and check out by 12 noon.
Parking
Overnight parking is available if you need it - it's £9 for guests.
If you need parking while you're away, take a look at our airport hotels with parking packages.
Electric vehicle charging
The hotel has one Type 2 charging point available to guests on a first come, first served basis. Guests must be a member of the Polar network or download the polar instant app.
Wifi
There is free wifi throughout the hotel. Our customers say it's fast enough to stream shows online.
Rooms
Standard bedrooms at the Holiday Inn Express are modern with plenty of space. Family rooms sleep 2 adults and up to 2 children under the age of 18.
Rooms include:
- Free wifi
- TV
- Tea and coffee
- Hair dryer
- Phone
- En-suite bathroom
Accessibility
The hotel has the following accessible features:
- The hotel has 2 twin and 3 interconnecting, double, accessible rooms.
- Accessible rooms have handrails, grab bars and adapted bathrooms.
- Vibrating pillows and emergency alert systems are also available.
- There are accessible parking bays in the car park and service dogs are welcome.
You can request an accessible room when you book.
Restaurants
There is a Harvester restaurant next to the hotel, which is open every day from 12:00 until 22:00. It serves classic British dishes as well as a menu for kids, with meals starting from £5.99.
If you fancy staying in, the local takeaway restaurants will deliver to the hotel, or you can grab a Panini from the hot vending machine.
Bars
The bar serves hot and soft drinks, beer, wine and spirits. It's open 24 hours a day and shows Sky Sports on 2 big-screen TVs.
Breakfast
Breakfast is included in the price of your package. It's an English and continental buffet, served from 6.30am until 9.30am during the week and until 10.30am at weekends.
Express by Holiday Inn with breakfast address
Haslett Avenue East,
Three Bridges, Crawley,
West Sussex
RH10 1UA
Express by Holiday Inn with breakfast Additional Information
| Star rating | |
| Address | Haslett Avenue East, Three Bridges, Crawley, West Sussex RH10 1UA |
| Disabled facilities | The hotel has 2 twin and 3 interconnecting, double, accessible rooms - if you would like to request an accessible room please call Holiday Extras before you book. The rooms have handrails, grab bars and adapted bathrooms, as well as vibrating pillows and emergency alert systems. There are accessible parking bays in the car park and service dogs are welcome. |
| Internet | |
| Wi-Fi | |
| En-suite bathroom | |
| Iron | |
| Trouser press | |
| Kettle | |
| Radio | |
| Phone in room | |
| TV | |
| Satellite TV |
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